We use Zoom, Microsoft Teams, or any other video platform preferred by the insurance carrier. Just let us know your preference, and we'll make sure to accommodate it for a smooth and seamless experience!

Absolutely! Your information is completely secure with us. We use advanced encryption and secure platforms to ensure that all your data is protected. Your privacy and security are our top priorities. If you have any specific concerns, feel free to reach out to us!

Yes, if needed, Article 30 can provide an interpreter for an additional cost. Please inform us during the booking process if you require this service.

Absolutely! You are welcome to use your own Investigative Services and/or Court Reporter. Just provide us with their contact information so we can include them in our communications. This helps ensure seamless coordination between all parties involved. Please share their details when you submit your request.

Article 30 is a strictly remote service. However, if you need an in-person EUO for a complex case, we can refer you to our partner law firm, Parker PLLC Attorneys at Law. They specialize in handling in-person EUOs and will be happy to assist you. Just let us know, and we'll provide you with all the details to proceed with an in-person EUO through our partner firm. Feel free to reach out with any questions!

No worries! At Article 30, we allow for two reschedules or cancellations per EUO before considering it an "attempt" to collect an EUO. If the insured party requests an attorney after a date is selected, it's up to the carrier to decide whether to pay an additional rescheduling fee or to deny the claim. Just let us know, and we'll help you navigate the process smoothly. Feel free to reach out with any questions!